Starr's Research Projects

User Experience Feedback Survey

MemoryStream™ is currently in development. This document is for research purposes only.
Thank you for your time and honest feedback.

Instructions

You have been provided three short stories about the same product. Specifically, a media hub-type application (e,g, Plex, Apple’s Music, Google Home) is under design and moving past the prototype phase. I would like your feedback on three “use case scenarios”. A use case is a frequently used software development technique for presenting a hypothetical person in an environment. The goal is to have you, the reader, put yourself in the place of the hypothetical person and make a comment for each specific question.

Below are three short stories, each about a different person using the same product. Click any story to read it in a new tab, then come back here and share your reactions using the questions below. You’re welcome to read one, two, or all three.

If you would like to participate in a future survey as the product develops, please submit your email in the space below the survey. Otherwise, your participation will be anonymous. The estimated time to read three stories and respond to twenty questions is 30 minutes.

↩ Read Story 1 — The Living Room That Remembered

↩ Read Story 2 — Seven Hundred Albums, Finally Heard

↩ Read Story 3 — No Special Equipment Required

Which story best identifies you?

The Family Historian
The Music Collector
The Desktop User

A few questions about you

Part 1 of 2

	I avoid new technology whenever possible — I use what I know.	I'll try new technology if someone sets it up for me and shows me how.	I'm comfortable trying new technology on my own if it seems straightforward.	I enjoy exploring new technology and often figure things out on my own.
Which best reflects you.	I avoid new technology whenever possible — I use what I know.Which best reflects you. I avoid new technology whenever possible — I use what I know.	I'll try new technology if someone sets it up for me and shows me how.Which best reflects you. I'll try new technology if someone sets it up for me and shows me how.	I'm comfortable trying new technology on my own if it seems straightforward.Which best reflects you. I'm comfortable trying new technology on my own if it seems straightforward.	I enjoy exploring new technology and often figure things out on my own.Which best reflects you. I enjoy exploring new technology and often figure things out on my own.

Part 2 of 2

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I am comfortable having software running quietly in the background on my home network that I don't actively manage.	Strongly DisagreeI am comfortable having software running quietly in the background on my home network that I don't actively manage. Strongly Disagree	DisagreeI am comfortable having software running quietly in the background on my home network that I don't actively manage. Disagree	NeutralI am comfortable having software running quietly in the background on my home network that I don't actively manage. Neutral	AgreeI am comfortable having software running quietly in the background on my home network that I don't actively manage. Agree	Strongly AgreeI am comfortable having software running quietly in the background on my home network that I don't actively manage. Strongly Agree
I trust that my personal photos and music remain private when they stay on my devices and never go online.	Strongly DisagreeI trust that my personal photos and music remain private when they stay on my devices and never go online. Strongly Disagree	DisagreeI trust that my personal photos and music remain private when they stay on my devices and never go online. Disagree	NeutralI trust that my personal photos and music remain private when they stay on my devices and never go online. Neutral	AgreeI trust that my personal photos and music remain private when they stay on my devices and never go online. Agree	Strongly AgreeI trust that my personal photos and music remain private when they stay on my devices and never go online. Strongly Agree

Story Feedback Responses

↩ Re-read Story 1 — The Living Room That Remembered

questions - Story

Story 1 — The Family Historian

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I would like my family photos to play continuously on my living room TV without me having to do anything.	Strongly DisagreeI would like my family photos to play continuously on my living room TV without me having to do anything. Strongly Disagree	DisagreeI would like my family photos to play continuously on my living room TV without me having to do anything. Disagree	NeutralI would like my family photos to play continuously on my living room TV without me having to do anything. Neutral	AgreeI would like my family photos to play continuously on my living room TV without me having to do anything. Agree	Strongly AgreeI would like my family photos to play continuously on my living room TV without me having to do anything. Strongly Agree
I would trust a system like this with my personal family photos if a friend or family member set it up for me.	Strongly DisagreeI would trust a system like this with my personal family photos if a friend or family member set it up for me. Strongly Disagree	DisagreeI would trust a system like this with my personal family photos if a friend or family member set it up for me. Disagree	NeutralI would trust a system like this with my personal family photos if a friend or family member set it up for me. Neutral	AgreeI would trust a system like this with my personal family photos if a friend or family member set it up for me. Agree	Strongly AgreeI would trust a system like this with my personal family photos if a friend or family member set it up for me. Strongly Agree
I would want music playing in the background alongside the photos rather than photos alone.	Strongly DisagreeI would want music playing in the background alongside the photos rather than photos alone. Strongly Disagree	DisagreeI would want music playing in the background alongside the photos rather than photos alone. Disagree	NeutralI would want music playing in the background alongside the photos rather than photos alone. Neutral	AgreeI would want music playing in the background alongside the photos rather than photos alone. Agree	Strongly AgreeI would want music playing in the background alongside the photos rather than photos alone. Strongly Agree
Controlling everything from an app on my phone feels like a natural and easy way to manage this.	Strongly DisagreeControlling everything from an app on my phone feels like a natural and easy way to manage this. Strongly Disagree	DisagreeControlling everything from an app on my phone feels like a natural and easy way to manage this. Disagree	NeutralControlling everything from an app on my phone feels like a natural and easy way to manage this. Neutral	AgreeControlling everything from an app on my phone feels like a natural and easy way to manage this. Agree	Strongly AgreeControlling everything from an app on my phone feels like a natural and easy way to manage this. Strongly Agree
If a trusted friend recommended this, I would be willing to try it in my home.	Strongly DisagreeIf a trusted friend recommended this, I would be willing to try it in my home. Strongly Disagree	DisagreeIf a trusted friend recommended this, I would be willing to try it in my home. Disagree	NeutralIf a trusted friend recommended this, I would be willing to try it in my home. Neutral	AgreeIf a trusted friend recommended this, I would be willing to try it in my home. Agree	Strongly AgreeIf a trusted friend recommended this, I would be willing to try it in my home. Strongly Agree

↩ Re-read Story 2 — Seven Hundred Albums, Finally Heard

Story 2 — The Music Collector

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
A personal DJ that announces what just played and adds a sentence of context would feel welcome rather than intrusive.	Strongly DisagreeA personal DJ that announces what just played and adds a sentence of context would feel welcome rather than intrusive. Strongly Disagree	DisagreeA personal DJ that announces what just played and adds a sentence of context would feel welcome rather than intrusive. Disagree	NeutralA personal DJ that announces what just played and adds a sentence of context would feel welcome rather than intrusive. Neutral	AgreeA personal DJ that announces what just played and adds a sentence of context would feel welcome rather than intrusive. Agree	Strongly AgreeA personal DJ that announces what just played and adds a sentence of context would feel welcome rather than intrusive. Strongly Agree
I would want my own music files and a streaming service like Spotify available in the same player.	Strongly DisagreeI would want my own music files and a streaming service like Spotify available in the same player. Strongly Disagree	DisagreeI would want my own music files and a streaming service like Spotify available in the same player. Disagree	NeutralI would want my own music files and a streaming service like Spotify available in the same player. Neutral	AgreeI would want my own music files and a streaming service like Spotify available in the same player. Agree	Strongly AgreeI would want my own music files and a streaming service like Spotify available in the same player. Strongly Agree
I am comfortable with the system tracking what I've played and when in order to personalize announcements.	Strongly DisagreeI am comfortable with the system tracking what I've played and when in order to personalize announcements. Strongly Disagree	DisagreeI am comfortable with the system tracking what I've played and when in order to personalize announcements. Disagree	NeutralI am comfortable with the system tracking what I've played and when in order to personalize announcements. Neutral	AgreeI am comfortable with the system tracking what I've played and when in order to personalize announcements. Agree	Strongly AgreeI am comfortable with the system tracking what I've played and when in order to personalize announcements. Strongly Agree
I would enjoy having photos playing on the TV and music playing in the background at the same time.	Strongly DisagreeI would enjoy having photos playing on the TV and music playing in the background at the same time. Strongly Disagree	DisagreeI would enjoy having photos playing on the TV and music playing in the background at the same time. Disagree	NeutralI would enjoy having photos playing on the TV and music playing in the background at the same time. Neutral	AgreeI would enjoy having photos playing on the TV and music playing in the background at the same time. Agree	Strongly AgreeI would enjoy having photos playing on the TV and music playing in the background at the same time. Strongly Agree
I would consider setting this up if I could see a live demonstration first.	Strongly DisagreeI would consider setting this up if I could see a live demonstration first. Strongly Disagree	DisagreeI would consider setting this up if I could see a live demonstration first. Disagree	NeutralI would consider setting this up if I could see a live demonstration first. Neutral	AgreeI would consider setting this up if I could see a live demonstration first. Agree	Strongly AgreeI would consider setting this up if I could see a live demonstration first. Strongly Agree

↩ Re-read Story 3 — No Special Equipment Required

Story 3 — The Desktop User

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Having a friend or family member spend an afternoon setting this up for me is a reasonable way to get started.	Strongly DisagreeHaving a friend or family member spend an afternoon setting this up for me is a reasonable way to get started. Strongly Disagree	DisagreeHaving a friend or family member spend an afternoon setting this up for me is a reasonable way to get started. Disagree	NeutralHaving a friend or family member spend an afternoon setting this up for me is a reasonable way to get started. Neutral	AgreeHaving a friend or family member spend an afternoon setting this up for me is a reasonable way to get started. Agree	Strongly AgreeHaving a friend or family member spend an afternoon setting this up for me is a reasonable way to get started. Strongly Agree
I prefer a system that works quietly in the background without needing regular attention from me.	Strongly DisagreeI prefer a system that works quietly in the background without needing regular attention from me. Strongly Disagree	DisagreeI prefer a system that works quietly in the background without needing regular attention from me. Disagree	NeutralI prefer a system that works quietly in the background without needing regular attention from me. Neutral	AgreeI prefer a system that works quietly in the background without needing regular attention from me. Agree	Strongly AgreeI prefer a system that works quietly in the background without needing regular attention from me. Strongly Agree
Being able to exclude specific photo folders from the slideshow is important to me.	Strongly DisagreeBeing able to exclude specific photo folders from the slideshow is important to me. Strongly Disagree	DisagreeBeing able to exclude specific photo folders from the slideshow is important to me. Disagree	NeutralBeing able to exclude specific photo folders from the slideshow is important to me. Neutral	AgreeBeing able to exclude specific photo folders from the slideshow is important to me. Agree	Strongly AgreeBeing able to exclude specific photo folders from the slideshow is important to me. Strongly Agree
Knowing this runs on my existing Mac or PC — with no special hardware required — makes me more likely to try it.	Strongly DisagreeKnowing this runs on my existing Mac or PC — with no special hardware required — makes me more likely to try it. Strongly Disagree	DisagreeKnowing this runs on my existing Mac or PC — with no special hardware required — makes me more likely to try it. Disagree	NeutralKnowing this runs on my existing Mac or PC — with no special hardware required — makes me more likely to try it. Neutral	AgreeKnowing this runs on my existing Mac or PC — with no special hardware required — makes me more likely to try it. Agree	Strongly AgreeKnowing this runs on my existing Mac or PC — with no special hardware required — makes me more likely to try it. Strongly Agree
I would be willing to try this for two weeks at no cost if the setup were handled for me.	Strongly DisagreeI would be willing to try this for two weeks at no cost if the setup were handled for me. Strongly Disagree	DisagreeI would be willing to try this for two weeks at no cost if the setup were handled for me. Disagree	NeutralI would be willing to try this for two weeks at no cost if the setup were handled for me. Neutral	AgreeI would be willing to try this for two weeks at no cost if the setup were handled for me. Agree	Strongly AgreeI would be willing to try this for two weeks at no cost if the setup were handled for me. Strongly Agree

Not at all Likely Extremely Likely
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If you like, please share any comments on a media hub-type application (e.g., Plex, Apple Music, Google Home) and how you would prefer to access photos, personal videos, and music throughout your home.

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